2020 was predicted to be an interesting year for restaurants, with sales expected to hit $899 billion this year, customer trends gravitating towards dine-in experiences that were unique, interactive and elevated, and expectations that restaurants would not only make more sustainable choices but also catch up with Gen Z’s ever growing demand for technology.
Reduce cancellations and manage COVID-19 capacity restraints with VIP-level online and mobile waitlisting. Reduce labor costs and turn tables faster with powerful table management and server rotation tools. Know who your customers are and where they’re coming from to better drive repeat visits with targeted campaigns.
Customers already using SpotOn Reserve
How SpotOn Reserve Works
Work with our team or use our browser-based Web Portal to set up front-of-house policies, monitoring operations, staffing assignments, and access customer analytics.
Equip your hosts with our feature-rich Host app for iOS to streamline server rotations, reservations, and waitlists.
Amazing Features to Run and Grow Your BusinessAmazing Features to Run and Grow Your Business
- Google Reservations
- Website Reservations
- Guest Book
- Automated SMS Confirmations
- Google Waitlist
- Website Waitlist
- Mobile Waitlist
- Two-Way Table Ready Messaging
- Rotation Management
- Sections, chit printing, and calendar
- Customizable roles and permissions
Wait...there is more
- Realtime POS Integration
- Pager Integration (LRS & Jtech)
- Menu and Workforce Services
- Printers (Epson & StarMicronics)
Weblink with Profile Manager
- Mobile Waitlist
- Mobile Manager App
- Customizable data and analytics
- Core analytics and reporting
- Mid-Meal/Post Meal Text Surveys
- Review Management
- Mobile Ordering
- SMS Marketing Platform
Check out our Restaurant Blog
Things we must do to prepare for the future: Know Our Customer I wonder if I went back to all the restaurants in the last 12 months that I’ve sit down with them and told them that customer engagement is the way of the future and they said, I’m not interested in all that mumo
We are excited to announce the launch of SpotOn Reserve. Built to power reservations, waitlisting, server rotations, and enhance the guest experience, SpotOn Reserve is an innovative, front-of-house solution for full-service restaurants. Even for restaurants that don’t traditionally require reservations, now more than ever, it’s crucial to create a contactless environment, promote social distancing, and
SpotOn is thrilled to announce Dine-In Ordering for restaurants. Built upon our innovative online ordering platform, our new Dine-In Ordering service allows customers to come to your restaurant, scan a QR code at the table, and then order and pay right from their phone, without ever having to touch a menu or a credit card.