In the world of small and medium businesses, a one-time customer is a lost opportunity. If you can manage to increase your customer retention rate by just 5%, your profits will increase anywhere from 25% to 95%. SpotOn makes it easy to do just that with our streamlined digital loyalty program. It’s your hi-tech solution to turning one-time visitors into loyal regulars, and accelerating revenue.
SpotOn has dedicated years to developing and perfecting a loyalty rewards program designed specifically for small businesses. With an active user base numbering in the hundreds of thousands, and over two million redemptions and counting.
The SpotOn Loyalty rewards program has yielded amazing results for merchants across the country, particularly when combined with our full suite of customer engagement software tools.
Every business is different and there’s no one-size-fits-all solution to a loyalty program. That’s why we offer a variety of options, starting with your choice of hardware. Your options include:
Customer Loyalty is one of the most unappreciated marketing plan that can grow your business and grow it fast! According to some surveys customers are 91% more likely to choose a business with a loyalty program vs non-loyalty merchant if there is a choice between the two while deciding on a business.
SpotOn uses our own developed loyalty rewards program call SpotOn Loyalty. SpotOn Loyalty keeps up with customers rewards based on rewards called Spots. Spots can be earned in two different ways depending on how the merchant chooses to use SpotOn Loyalty software.
Merchants can choose between two options:
Create Custom Rewards
Set up rewards that will prompt customers to return, and then decide how many Spots each reward is worth, based upon on how often they visit or how much they spend. Offer your best products, upgraded services, or unique rewards, like being able to name a menu item.
Sign Up New Customers
Display our loyalty tablet at your counter. Customers can sign up in seconds with their phone number, email address, our mobile app, or even a card. The next time they visit, they simply tap the screen or swipe their phone to check-in. The end result is a near-frictionless process.
Reward Customers for Return Visits
When customers earn enough Spots, they can redeem their rewards right there on the loyalty tablet. Everyone wins—customers are happy and you get return visits.